About HumanX Insights
Our Mission
Our Experience
Our Mission
To accelerate customer and employee loyalty for purpose-driven companies by designing and implementing a human experience strategy, uniquely tailored from their own mission and purpose.
Our Values
Our Experience
Our Mission
We recognize the overarching importance of humanity in all we do. Our 4 values are deeply rooted in this belief: empathy to connect and succeed together; gratitude always to customers and employees; trust through data-driven objectivity; caring to ensure thoughtful and considerate impactful decision-making.
Our Experience
Our Experience
Our Experience
Over 30 years of insights and analytics expertise across retail, social media and various industries. Leader in utilizing and synthesizing enormous databases for decision-making, pioneering CX/EX strategies, with proven business results. Storyteller, public speaker, community leader, and mentor.
What we do
Purpose and Mission Workshops
State of CX Strategy Assessment
State of CX Strategy Assessment
We facilitate leadership interaction to unveil ways to define corporate purpose as the #1 step to become a Human Experience centered organization.
State of CX Strategy Assessment
State of CX Strategy Assessment
State of CX Strategy Assessment
We assess and diagnose the current state of your CX and EX strategy through interviews with key and operational stakeholders. We help organizations select strategic suppliers for Customer Experience platforms (SaaS).
Customer and Employee Journeys
State of CX Strategy Assessment
Customer and Employee Journeys
We map your key customer and employee journeys through a validated “touch point” approach methodology, which allows to quantify and prioritize touch points based on actionability and impact.
Insights & Analytics Projects
Hispanic – Ibero America Retail Advisor
Customer and Employee Journeys
We design, execute and deliver, cost -effective customer and employee experience insights and analytic projects, to answer key strategic questions with 100% actionable recommendations.
Hispanic – Ibero America Retail Advisor
Hispanic – Ibero America Retail Advisor
Hispanic – Ibero America Retail Advisor
We help understand the opportunities in the Hispanic market in the US, as well as the opportunities for Ibero America retailers have to drive a differentiating Human Experience strategy.
Public Speaking Engagements
Hispanic – Ibero America Retail Advisor
Hispanic – Ibero America Retail Advisor
We inspire audiences to think different about business and careers by delivering engaging stories and facts that challenge the status quo, and promote new ways of winning.